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Office of Facilities Management

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Macquarie University Help Points

picture of a Help Point unit

There will be 30 strategically placed "help points" on the Macquarie University Campus. They are being installed to make Macquarie University a safer campus.

What is a help point?

A Help Point is a custom made device, designed to meet Macquarie University specification. It is comprised of a Direct Dial telephone line to the Security Control Room (simply press the red button), a speaker, blue light on top and a camera in the vicinity that is activated when the button is pressed.

What happens when I use a help point?

When you activate the Help Point by pressing the red button, it dials the Security Control Centre emergency line and lights up a special help point line, letting Control know which help point is calling.

Simultaneously, an Alarm is sent to the Security Control Centre Alarm Monitoring System detailing which Help Point has been activated, this in turn initiates a camera lock on to the Help Point and the beginning of CCTV recording.

Where are the help points located?

Map available soon.

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Copyright & Site information

Copyright & Site information

  • CRICOS Provider No 00002J, ABN 90 952 801 237
  • Last Updated: 17 March 2006
  • Authorised by: Director, OFM